ESTIMATED DELIVERY TIME
Chill Of Yoga provides products of high quality principally made from international partners and by artisans and delivered to your home. Thus, your order is shipped from worldwide area.
To maintain costs and provide you the best prices while shipping our products, we directly order from our partners in these countries. The delay to receive orders is from 5 to 10 Days. So, even though you don’t receive your order After 12 days, do not be upset, it clearly is on its way! Besides, you can follow it up thanks to a tracking number given to you after your ordering.
Our main purpose is to please YOU: all our loyal guests like you!
Concerning prices, they depend on the location of our partners. Clearly, the more they are nearby, the less prices are elevated. But we always try to offer you the most suitable price, that's one of our secret reasons why our guests stay loyal to us!
All devices in store take 2 to 3 Business days to process. Please add processing time to your shipping estimate below. Orders done in Asia/Australia/US are generally fast, whereas orders done in Mexico/Canada take a little bit more time. Courier services used, vary with the shipping address entered. Nevertheless, please do understand that there are sometimes certain issues that may occur which are not in our control (natural disasters, holidays, weather etc). But we assure you these situations are strongly rare, even if when it unhappily arrives, it could result in a delay in the shipping of your order. It’s because of all these aspects that we can’t tell you the exact delivery time of your order.
It all depends on the shipping address you have indicated upon checkout. Your processed purchases will be delivered on the address you ‘ve entered. Changes in shipping address is possible until 24 hours after your order is made. Thus, passed one day, we couldn’t update your informations nor process you a refund anymore. Then please, pay attention while entering your address!
You could get a full 100% refund or a replacement on the same item, or item of the same value, if the device is not delivered, subjected to a case by case basis. In the rare circumstances where your tracking number stopped updating due to customs withholding your items, we suggest you call your country's customs department directly and ask that them to release your items immediately. If for any reasons your order has never been released by the customs, then we'll send you another one!
We strongly guarantee you that your information is kept 100% protected and private all the time. We use SSL certificates and other third party secure services to make sure that all sensitive data is well kept!
For further details concerning our Shipping Policy, please feel free to catch us at: firstname.lastname@example.org